Security Sealed Goods

When purchasing intimate goods such as sex toys or adult toys then as the customer, it is important to know that they are brand new and have not been handled by anyone else. John Thomas Toys are committed to providing excellent sex toys which have come straight from the factory molds, packaged and then delivered to your door.

When we receive an order from you for a large silicone dong or other platinum silicone dildo, then we select the sex toy in question and ensure the shrink wrap from the factory is in place. We also make sure the barcode is correctly applied and that we have chosen the right firmness level which you require. Upon receipt of your goods, you will see that either an M (for Super Soft Medium) or an F (for Super Soft Firm) resides upon your adult toy.

Your sex toy is then placed inside a gorgeous faux velvet bag which comes with our compliments. In addition we then proceed to carefully wrap your goods in plenty of bubble wrap before placing inside a thick double walled cardboard box.

The shipping label (within the UK) does not state where the goods have come from or what is contained as we aim to be ultra discreet regarding the handling of what is often considered a sensitive item.

All customer orders have “Deliver to Addressee Only” labels applied and also within the UK our couriers are not permitted to leave with a neighbour or put in a safe place. For total peace of mind, John Thomas Toys also use a premium product to security seal every order.

This special tape is placed along both main opening parts of the box so that when your goods arrive at your door you can know with confidence that no-one else has opened them or had the opportunity to tamper with your sex toy in any way.

Should you receive your goods and the security seal has been tampered with, it will be very clear to you. Where the tape has been removed it will display the following message “OPENED VOID” if this is the case please contact us immediately.

John Thomas Toys pride ourselves on our first class customer service and will subsequently act swiftly to resolve any issue you may have such as what we have identified.

John Thomas Toys operate a ‘No Quibble’ return policy on all of our platinum silicone dongs, dildos, butt plugs and anal stretchers. We know that some companies can drag their heels when there is an issue, but we aim to be the exception and to correct any issues quickly, easily and painlessly!

The No Quibble return policy is valid within the first 365 days of ordering your platinum silicone dong or large silicone dildo. In addition, you may extend the warranty outside of the first year. By purchasing an extended warranty you can give yourself greater peace of mind and know that your investment is protected for 3 years in total. Our sex toys are all made from the finest medical grade platinum silicone and as such we have the utmost confidence in them. Terms and conditions apply to our return policy so please refer to them here

If you wish to return a product please always contact us in the first instance so we can provide you with a valid RMA number. You may contact us via telephone, letter, email, chat option or via social media. In addition, if you purchased via eBay or Etsy you may contact us there too.

John Thomas Toys value our customers greatly and always strive to exceed expectations by going the extra mile and providing first class customer service – time and time again.

Please see what our customers think of us by visiting Trustpilot and searching for John Thomas Toys. These independent and verified reviews will help to give you peace of mind when you are ordering your sex toys or adult toys from us.

Instagram

John Thomas Toys are so proud of our innovative platinum silicone dildos and large silicone dongs that we are always looking for new ways to attract customers so they can enjoy the ultimate sex toys money can buy.

While many of our adult toy customers come to us through the power of word of mouth, others find us when they are looking for platinum silicone dongs or huge silicone dildos via the crop of search engines available.

John Thomas Toys can be purchased direct from our website (which incidentally has an ‘excellent’ rating as can be seen on Trustpilot’s independently verified consumer website

Trustpilot only allows genuine customer reviews to be used when a company is appraised. Users may review a company under their own volition or at the request of the company whose services or goods they have obtained.

A stringent compliance team ensure that only real reviews are published and if there is anything suspicious then they are swiftly removed. Therefore, if you intend to purchase anything from a company, if they have a good standing on Trustpilot (and sufficient reviews to make up that reputation) then you can be confident you will be getting what you ordered within the timescale promised.

Aside from our website, John Thomas Toys customers often purchase from other e-commerce marketplaces such as eBay and Etsy. We love being able to cast our net far and wide because we know that our goods make such wonderful sex toys guaranteed to deliver lots of fun alone or with your partner.

John Thomas Toys also enjoy keeping in touch with our customers in a variety of ways. We have a GDPR complaint mailing list which you are most welcome to opt into. This allows us to bring you exciting news and special offers in the world of our platinum silicone dongs and huge silicone dildos.

Furthermore, we have accounts with both Facebook and Twitter. These social medial platforms also facilitate our ability to bring you up to the minute new offers and discounts and new sex toys due for release. They also serve as an excellent and highly convenient means for our adult toy customers to get in touch with us. It may be that you are requiring some help or advice prior to a purchase, or you have a query or concern having already completed the checkout process.

In addition to those two social media giants, we also have an account with Instagram which we endeavour to utilise in much the same way. Because we have found that most adult toy customers use at least one of these forms of interactions, we feel we have largely covered all bases so getting in touch is quick, easy and painless!

For those that prefer, you may telephone us or even drop us a letter – all our contact details are easy to find on our website. Our site even features a chat option for those times when you want a speedier response.

For the rest of this article we are going to have a brief look at Instagram. While most of us are at least reasonably familiar with it, for the benefit of those that have never heard of it, we shall continue.

Instagram was founded in 2010 and was delivered initially solely to people who used Apple mobile devices (iOS). Like Facebook and Twitter, Instagram is a social media platform. The emphasis on Instagram compared to the other two is that it is predominantly more for sharing pictures and videos with friends and family.

Following its mass success, it became available on Android devices and Windows Mobiles. It is also available online however some of the features are deliberately limited. Instagram is designed to be used on the go. It allows users to post what they are up to and share images of where they are from their phones or tablets.

Instagram now has over a billion users worldwide and is a great platform for us to be able to showcase our medical grade platinum silicone dongs and other fabulous adult toys.

Caring for your sex toy

Platinum silicone dildos, dongs, butt plugs and anal stretchers from the John Thomas range are all made from the finest medical grade materials. They are made to look amazing and feel amazing inside the body too. They are body safe and also hypoallergenic and highly durable.

Our sex toys do not require an elaborate cleaning ritual in order to maintain them. They are phthalate free and simple to care for. The same cannot be said for other sex toy materials. John Thomas Toys are non-porous which, for those of you that are familiar with adult toys, will know is a major plus.

If an adult toy is porous then it means that the surface allows bodily fluids, water, dirt, bacteria or fungus to potentially get absorbed inside your sex toy. This may not sound like a big deal, but in reality it is when it comes to cleaning and the longevity of your sex toy.

Examples of sex toys which are porous include those made of TPR which stands for Thermoplastic Rubber. TPR (Thermoplastic Elastomer) is another example and these types of adult toys are also at risk of containing harmful chemicals which soften the rubber known as Phthalates.

Latex sex toys are another example of a porous sex toy material. Porous sex toys generally require expensive sex toy cleaners to be used when you have finished playing. However, because they can absorb the water and germs, you can never really get a totally clean sex toy after that first use.

Over time, with a cheaper adult toy made of one of these inferior materials, you can expect to see discolouration. Your adult toy may begin to smell (and not in a good way).

Furthermore, you may see evidence of fungal growth. All of these signs indicate that it is time to throw your sex toy in the bin. With John Thomas Toys however, they are non-porous. Water and nasty bugs and bacteria have no means to get inside your adult toy. Therefore the good news is not only that your adult toy will last, but also that it is much easier to clean, plus you can clean it comprehensively.

With a platinum silicone dong, once you have finished pleasuring yourself or your partner, you have flexibility in how you want to clean it. The simplest and easiest way to clean your large silicone dong or huge silicone dildo is in a bowl of hot soapy water. The use of an antibacterial cleaner is always a good idea.

You can let your sex toy soak a while if needed and then remove any dirt and then rinse thoroughly. Once cleaned in this simple manner, allow your sex toy to dry in the air and then store in a plastic container or use the faux velvet storage bag you would have received free with your order from us. N.B Ensure your sex toy is stood upright to dry so any water inside the toys vacuum hole runs out.

If you do not store your adult toy in a container then it is likely to attract dust and hairs which will not be desirable the next time you go to use it!

John Thomas adult toys can also be cleaned in the dishwasher. Obviously first ensure that no-one else is liable to empty the dishwasher on your behalf when it has finished its cycle or else it could be a little embarrassing! For hygiene reasons you may also wish to only clean in the dishwasher when there are no other cups, plates or cutlery inside it.

Medical grade platinum silicone is of such a high quality that it can be warmed or cooled prior to entry inside the body. In addition, for total peace of mind, once you have used your large silicone dong or huge silicone dildo, feel free to immerse it in a bowl of freshly boiled water.

Allow your sex toy to totally sterilize in the water and then drain carefully. (You may wish to hand wash first if there is any dirt or debris upon it).

Your sex toy if cleaned in this manner is now totally hygienic and free of bacteria. As before, allow to dry and store appropriately.